Great Jobs KC

Insurance Agent

What is it?

An insurance agent is a professional who sells and services insurance policies to individuals and businesses. They act as intermediaries between insurance companies and policyholders, helping clients understand their options, choose the coverage that best suits their needs, and navigate the insurance process. Here’s a breakdown of their key responsibilities:

Sales and Marketing:

  • Identifying potential clients: Through various marketing strategies and networking, they identify individuals and businesses who might need insurance coverage.
  • Understanding client needs: By engaging with potential clients, agents assess their specific needs, risk factors, and budget to recommend suitable insurance products. They ask questions, explain different policy options, and compare coverage options from various insurers.
  • Presenting and selling insurance policies: Agents present the benefits and features of different insurance plans, tailoring their recommendations to the client’s specific situation. They negotiate premiums and guide clients through the application process.

Customer Service and Policy Management:

  • Processing applications and renewals: Once a client chooses a policy, the agent helps them complete the application and ensures all necessary documentation is submitted. They also assist with policy renewals, ensuring clients maintain their coverage without interruption.
  • Collecting premiums and handling payments: Agents may be responsible for collecting premiums from clients, ensuring timely payments and keeping accurate records.
  • Providing ongoing customer service: They answer client questions, address concerns, and offer guidance regarding existing policies. This may involve explaining policy coverage, filing claims, or troubleshooting any issues that arise.
  • Staying up to date on insurance products and regulations: The insurance industry is constantly evolving, so staying informed about new products, regulations, and market trends is crucial for providing clients with accurate and relevant information.
  • Maintaining relationships with insurance companies: Agents often represent multiple insurance companies, building and maintaining positive relationships with them to secure competitive rates and favorable terms for their clients.
  • Continuing education: Many states require insurance agents to complete continuing education courses to maintain their licenses and stay current on industry knowledge and best practices.
  • Type of agent: There are different types of insurance agents, specializing in various areas like property and casualty, life and health, or commercial insurance. Each type focuses on specific products and caters to different client needs.
  • Work environment: Agents can work for a specific insurance company (captive agents) or be independent agents representing multiple companies. This can influence their level of autonomy, product options, and commission structures.
  • Clientele: The type of clients they work with can also influence their tasks. For example, agents catering to businesses might handle more complex risk assessments and policy negotiations compared to those focusing on individual consumers.

* Salary Range

$40,300 - $118,200

(entry level – experienced)

* Regional Jobs Available


(3 year forecast)

Length of Training

2 weeks

Type of Training


Is it Right For You?

Here are some essential skills and qualities for success as an insurance agent:

  • Strong communication and interpersonal skills: Building rapport, actively listening to clients’ needs, and explaining complex insurance concepts in a clear and concise manner are essential for effective communication and building trust with clients.
  • Sales and negotiation skills: Agents need strong sales and negotiation skills to present insurance products effectively, address client concerns, and secure competitive rates for their clients.
  • Problem-solving and analytical skills: Identifying client needs, assessing risks, and recommending suitable coverage options require good problem-solving and analytical skills.
  • Organization and time management skills: Agents often juggle multiple tasks, manage client requests, and meet deadlines. Strong organizational and time management skills are crucial for staying organized and ensuring efficient work.
  • Ability to work independently and as part of a team: While some tasks require independent work, collaboration with colleagues, supervisors, and insurance companies is also important.

Overall, a career as an insurance agent offers a diverse and dynamic path for individuals who enjoy interacting with people, possess strong communication and sales skills, and are passionate about helping others understand and manage their insurance needs.

* Pay Range Data: Occupational Employment Wages Statistics (OEWS). 2023-Q3.
* Demand: Forecast data is based off national projections provided by the BoLS and adapted for regional growth patterns by Chmura.