Great Jobs KC

Insurance Specialist

What is it?

An insurance specialist is a professional who plays a crucial role in the insurance industry, often working behind the scenes to support insurance agents, underwriters, and clients. While their specific duties can vary, they generally focus on the following key areas:

Policy Analysis and Risk Assessment:

  • Evaluating insurance applications: They carefully review applications submitted by potential policyholders, analyzing risk factors, medical history (for health insurance), or property details (for property insurance), to determine eligibility and coverage options.
  • Assessing risks and recommending coverage: Based on their analysis, insurance specialists recommend appropriate coverage levels and premiums that reflect the assessed risk profile of the applicant. This may involve collaborating with underwriters to determine policy terms and pricing.
  • Understanding insurance products and regulations: Staying informed about different insurance products, coverage options, and relevant regulations is essential for accurate assessments and ensuring compliance.

Policy Management and Customer Service:

  • Processing policy changes and renewals: When policyholders need to modify their coverage or renew existing policies, insurance specialists handle the necessary paperwork, ensuring accurate updates and timely renewals.
  • Issuing policies and collecting premiums: Once approved, they prepare and issue insurance policies to clients and may be involved in collecting premiums or ensuring timely payments.
  • Answering client inquiries and providing support: They address client questions and concerns regarding their policies, coverage details, claims procedures, or any other insurance-related inquiries.
  • Data entry and recordkeeping: Maintaining accurate and up to date records of client information, policy details, and claims history is crucial for efficient operations and regulatory compliance.
  • Preparing reports and presentations: They may generate reports summarizing key data or trends for internal use or create presentations to explain specific insurance products or procedures.
  • Liaising with other departments: Insurance specialists may collaborate with other departments like marketing, claims, or underwriting, providing support and ensuring smooth communication across different functions within the insurance company.
  • Area of expertise: Some specialists might focus on specific types of insurance, such as health, property and casualty, or life insurance, requiring specialized knowledge and skills relevant to that domain.
  • Company size and structure: Larger companies might have more specialized roles, with dedicated specialists for tasks like policy analysis, underwriting support, or customer service, while smaller companies might expect their specialists to handle a broader range of duties.
  • Experience level: Entry-level specialists might start with assisting senior colleagues with data entry, recordkeeping, or basic client inquiries, while experienced professionals may take on more complex tasks like risk assessment, policy analysis, or even assisting with underwriting decisions.

* Salary Range

$40,300 - $118,201

(entry level – experienced)

* Regional Jobs Available


(3 year forecast)

Length of Training

2 weeks

Type of Training


Is it Right For You?

Here are some essential skills and qualities for success as an insurance specialist:

  • Strong analytical and problem-solving skills: Analyzing risk factors, interpreting data, and recommending appropriate solutions require sound analytical and problem-solving abilities.
  • Attention to detail and accuracy: Ensuring accuracy in data entry, policy details, and client information is crucial for maintaining accurate records and minimizing errors.
  • Excellent communication and interpersonal skills: Effective communication with colleagues, clients, and other stakeholders is essential for providing clear information, addressing concerns, and building rapport.
  • Organizational and time management skills: Juggling multiple tasks, meeting deadlines, and prioritizing effectively are important for managing a diverse workload.
  • Ability to work independently and as part of a team: While some tasks require independent work, collaboration with other departments and effective teamwork are crucial for efficient operations.


Overall, a career as an insurance specialist offers a stable and rewarding path for individuals who enjoy working with data, possess strong analytical skills, and are detail oriented. It provides valuable experience within the insurance industry and can serve as a steppingstone to more specialized roles or even pursuing an insurance agent license.

* Pay Range Data: Occupational Employment Wages Statistics (OEWS). 2023-Q3.
* Demand: Forecast data is based off national projections provided by the BoLS and adapted for regional growth patterns by Chmura.